GPT 5.1 Powered
GPT 5.1 Powered
GDPR compliant
GDPR compliant
Automate your e-commerce
customer service in record time.
Automate your e-commerce
customer service in record time.
With magnamate. Your customizable AI chatbot with agentic AI features.
Considered good by several merchants
Considered good by several merchants
Considered good by several merchants
Is an upgrade from the iPhone 13 to the new iPhone 15 worth it?
Oh great, that's enough for me for now, thanks!
Hi! The iPhone 15 offers a better camera, a more
powerful processor and a significantly better
display in comparison. An upgrade can definitely
be worthwhile here, would you like more information?
Always happy to help! 😊
Is an upgrade from the iPhone 13 to the new iPhone 15 worth it?
Oh great, that's enough for me for now, thanks!
Hi! The iPhone 15 offers a better camera, a more
powerful processor and a significantly better
display in comparison. An upgrade can definitely
be worthwhile here, would you like more information?
Always happy to help! 😊
Challenges in E-Commerce
Your potential knows one limit: Lack of automation in customer support.
90% of all support requests can be handled by smart AI agents. Outdated processes, on the other hand, mean: higher costs, less efficiency, and real competitive disadvantages.
Challenges in E-Commerce
Your potential knows one limit: Lack of automation in customer support.
90% of all support requests can be handled by smart AI agents. Outdated processes, on the other hand, mean: higher costs, less efficiency, and real competitive disadvantages.
Challenges in E-Commerce
Your potential has a limit: Lack of automation in support.
90% of all support requests can be handled by smart AI agents. Outdated processes, on the other hand, mean: higher costs, less efficiency, and real competitive disadvantages.
Lost customers
Long response times, impersonal addresses, and frictions in the purchasing process lead to abandonment rates of up to 70%.
Lost customers
Long response times, impersonal addresses, and frictions in the purchasing process lead to abandonment rates of up to 70%.
Lost customers
Long response times, impersonal addresses, and frictions in the purchasing process lead to abandonment rates of up to 70%.
Elaborate support
Customer support binds employees and becomes a time sink. With the help of AI agents, you can squash up to two-thirds of all support requests right at the bud.
Elaborate support
Customer support binds employees and becomes a time sink. With the help of AI agents, you can squash up to two-thirds of all support requests right at the bud.
Elaborate support
Customer support binds employees and becomes a time sink. With the help of AI agents, you can squash up to two-thirds of all support requests right at the bud.
Negative reviews
Customer service only during business hours and lack of advice are fatal: over 90% of customers share negative experiences.
Negative reviews
Customer service only during business hours and lack of advice are fatal: over 90% of customers share negative experiences.
Negative reviews
Customer service only during business hours and lack of advice are fatal: over 90% of customers share negative experiences.
AI Agents for E-Commerce
AI Agents for E-Commerce
AI Agents for E-Commerce
Our Vision:
1A Customer Service for your
E-Commerce Online Shop.
Our Vision:
1A Customer Service for your
E-Commerce Online Shop.
Our Vision:
1A Customer Service
for your
E-Commerce Webshop.
With our magnamate AI agent, we address one of the pressing problems of modern e-commerce: outstanding customer service despite limited resources. And we know what we are talking about: our team has been developing software solutions for online retail for over a decade.
With our magnamate AI agent, we address one of the pressing problems of modern e-commerce: outstanding customer service despite limited resources. And we know what we are talking about: our team has been developing software solutions for online retail for over a decade.
With our magnamate AI agent, we address one of the pressing problems of modern e-commerce: outstanding customer service despite limited resources. And we know what we are talking about: our team has been developing software solutions for online retail for over a decade.
Benefits of AI Agents
Say hello to magnamate. Your new employee of the month.
Benefits of AI Agents
Say hello to magnamate. Your new employee of the month.
Benefits of AI Agents
Say hello to magnamate. Your new employee of the month.
Rethinking the Buyer Journey.
Rethinking the Buyer Journey.
Rethinking the Buyer Journey.
Magnamate quickly becomes the absolute expert for your webshop. It answers questions at a consistently high level and aligns with your very individual brand identity. Thanks to its agentic AI capabilities, it also supports your customers throughout the entire purchasing process – from product advice to order status updates.
Magnamate quickly becomes the absolute expert for your webshop. It answers questions at a consistently high level and aligns with your very individual brand identity. Thanks to its agentic AI capabilities, it also supports your customers throughout the entire purchasing process – from product advice to order status updates.
Magnamate quickly becomes the absolute expert for your webshop. It answers questions at a consistently high level and aligns with your very individual brand identity. Thanks to its agentic AI capabilities, it also supports your customers throughout the entire purchasing process – from product advice to order status updates.
Insights that make a difference.
Insights that make a difference.
Insights that make a difference.
magnamate not only provides you with direct customer feedback, but also automatically analyzes conversation logs. Our intelligent AI agent helps you optimize your customer service effectively with statistics and performance indicators.
magnamate not only provides you with direct customer feedback, but also automatically analyzes conversation logs. Our intelligent AI agent helps you optimize your customer service effectively with statistics and performance indicators.
magnamate not only provides you with direct customer feedback, but also automatically analyzes conversation logs. Our intelligent AI agent helps you optimize your customer service effectively with statistics and performance indicators.
Data protection? Check!
Data protection? Check!
Data protection? Check!
The magnamate AI agent is 100% compliant with data protection laws and can be immediately used in your online shop. Customer data is always protected, and conversations are secured according to the current GDPR guidelines.
The magnamate AI agent is 100% compliant with data protection laws and can be immediately used in your online shop. Customer data is always protected, and conversations are secured according to the current GDPR guidelines.
The magnamate AI agent is 100% compliant with data protection laws and can be immediately used in your online shop. Customer data is always protected, and conversations are secured according to the current GDPR guidelines.
Function overview
Agentic AI features that will make your customers shine.
Function overview
Agentic AI features that will make your customers shine.
Function overview
Agentic AI features that will make your customers shine.
Automated training
Completely autonomously and at regular intervals, Magnamate learns everything important about your online shop. This way, it is ready for any customer conversation.
Live Chat Takeover
magnamate detects when human intervention is needed. You will be notified and can take over the chat immediately.
Personalized Finetuning
Provide personalized instructions, FAQs, and additional knowledge via document upload to tailor it perfectly to your business.
AI-powered chat analyses
Customer conversations are thoroughly analyzed by our AI agent. Based on this, you will receive personalized action recommendations.
AI-generated To-Dos
Our AI agent can do many things, but (not) everything yet. Tasks that magnamate cannot take over are neatly organized in a to-do list.
Custom Design
Design the magnamate according to your ideas, so that it integrates seamlessly into your shop both technically and visually.
Smart product recommendations
As an expert of your online shop, magnamate can proactively make tailored product recommendations.
Agentic AI ready
Magnamate can actively guide your customers through the purchasing process and perform certain actions independently upon request. It easily integrates into your system landscape via API.
Automated training
Completely autonomously and at regular intervals, Magnamate learns everything important about your online shop. This way, it is ready for any customer conversation.
Live Chat Takeover
magnamate detects when human intervention is needed. You will be notified and can take over the chat immediately.
Personalized Finetuning
Provide personalized instructions, FAQs, and additional knowledge via document upload to tailor it perfectly to your business.
AI-powered chat analyses
Customer conversations are thoroughly analyzed by our AI agent. Based on this, you will receive personalized action recommendations.
AI-generated To-Dos
Our AI agent can do many things, but (not) everything yet. Tasks that magnamate cannot take over are neatly organized in a to-do list.
Custom Design
Design the magnamate according to your ideas, so that it integrates seamlessly into your shop both technically and visually.
Smart product recommendations
As an expert of your online shop, magnamate can proactively make tailored product recommendations.
Agentic AI ready
Magnamate can actively guide your customers through the purchasing process and perform certain actions independently upon request. It easily integrates into your system landscape via API.
Automated training
Completely autonomously and at regular intervals, Magnamate learns everything important about your online shop. This way, it is ready for any customer conversation.
Live Chat Takeover
magnamate detects when human intervention is needed. You will be notified and can take over the chat immediately.
Personalized Finetuning
Provide personalized instructions, FAQs, and additional knowledge via document upload to tailor it perfectly to your business.
AI-powered chat analyses
Customer conversations are thoroughly analyzed by our AI agent. Based on this, you will receive personalized action recommendations.
AI-generated To-Dos
Our AI agent can do many things, but (not) everything yet. Tasks that magnamate cannot take over are neatly organized in a to-do list.
Custom Design
Design the magnamate according to your ideas, so that it integrates seamlessly into your shop both technically and visually.
Smart product recommendations
As an expert of your online shop, magnamate can proactively make tailored product recommendations.
Agentic AI ready
Magnamate can actively guide your customers through the purchasing process and perform certain actions independently upon request. It easily integrates into your system landscape via API.
FAQ's
Frequently Asked Questions
Everything important about Agentic AI and the benefits of magnamate at a glance.
How quickly can magnamate be integrated into my online shop?
Does magnamate comply with the valid GDPR guidelines? If so, how?
What distinguishes magnamate as an AI agent from a traditional chatbot?
Can magnamate be integrated into existing e-commerce platforms?
How does magnamate improve conversion rates and customer service?
FAQ's
Frequently Asked Questions
Everything important about Agentic AI and the benefits of magnamate at a glance.
How quickly can magnamate be integrated into my online shop?
Does magnamate comply with the valid GDPR guidelines? If so, how?
What distinguishes magnamate as an AI agent from a traditional chatbot?
Can magnamate be integrated into existing e-commerce platforms?
How does magnamate improve conversion rates and customer service?
FAQ's
Frequently Asked Questions
Everything important about Agentic AI and the benefits of magnamate at a glance.
How quickly can magnamate be integrated into my online shop?
Does magnamate comply with the valid GDPR guidelines? If so, how?
What distinguishes magnamate as an AI agent from a traditional chatbot?
Can magnamate be integrated into existing e-commerce platforms?
How does magnamate improve conversion rates and customer service?
Automate your customer service today
Automate your
customer service today
Automate your customer service today
Set up our brand new AI agent in your online shop now and revolutionize your
customer communication!
Set up our brand new AI agent in your online shop now and revolutionize your
customer communication!